Refund & Return Policy
Last updated: September 2026
Our 30-Day Satisfaction Guarantee
We stand behind every product we sell. If you’re not completely satisfied with your purchase, you can return it within 30 days of delivery for a full refund. No complicated forms, no runaround.
Eligibility
To be eligible for a return:
- The item must be returned within 30 days of the delivery date
- The item should be in its original condition and packaging where possible
- Proof of purchase (order number or confirmation email) is required
How to Start a Return
- Visit our Contact page and send us a message with your order number and reason for return
- Our team will respond within 24 hours with return instructions
- Ship the item back using the method we provide
- Once received and inspected, we’ll process your refund
Refund Processing
Approved refunds are issued to your original payment method within 5–7 business days of us receiving the return. You’ll receive an email confirmation when the refund has been processed. Please note that your bank or card provider may take additional time to post the credit.
Damaged or Defective Items
If your item arrived damaged or defective, please contact us within 7 days of delivery with a photo of the issue. We’ll send a replacement or issue a full refund at no cost to you — no return required.
Non-Returnable Items
For hygiene reasons, items that have been used and cannot be resold may not be eligible for return. Contact us and we’ll work with you to find a fair solution.
Questions?
Our team is happy to help. Reach out via the Contact page any time.